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Order status

At SCRUBS.com, our team, works to process your orders Monday through Friday, in the order they are received.

Orders placed after 1 PM PST (Monday through Thursday) and 1pm PST (Friday) will be processed the next business day.

To check the status of your order, click "My Account / Order Status" at the top right of the site.

Click the "My Account / Order Status" link at the top right of the site to view orders you have placed.

To make changes to your order, Click "Change Quantities / Cancel Orders"

Please note: Once the order is processing or has been shipped, you will be unable to makes changes.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

To track your order, Click “My Account / Order Status" or use the tracking number sent to your via email.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Please email: SHOPPING@SCRUBS.COM

Please email: SHOPPING@SCRUBS.COM

Please email us at: SHOPPING@SCRUBS.COM

For an estimated time of arrival, you can email us at SHOPPING@SCRUBS.COM. Please include your Name and Order Number to ensure expedited processing.

My account

) Click the "My Account / Order Status" link at the top right side of our site.

2) Enter your email address.

3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.

Scrubs.com Guarantee

At Scrubs.com, we take pride behind our quality workmanship however, understand that there may be situations where merchandise may need to be exchanged or returned. We are pleased to offer a return policy on products that are in new and it's original condition (not embroidered, washed, worn, altered and free of pet hair and perfumes, items sold as a set, must be returned as a set) within the 30 Day Return Period.

We guarantee that our Green Scrubs products are designed and manufactured exclusively in California USA and are of the highest quality.

If you feel that you have received the wrong product, please contact customer service at Shopping@scrubs.com within 72 hrs of receiving the product.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Buyer’s guide

Free standard shipping applies to online orders $150 or more made at Scrubs.com for all eligible purchases. (USA only) Shipping and handling charges will automatically be deducted for all eligible purchases**. Minimum purchase ($150) required; sales tax and shipping and handling do not qualify toward the minimum purchase. Valid on SCRUBS.com only. This offer does not include express or expedited shipping but is available for an additional cost. Subject to adjustment due to returns, cancellations and exchanges. This offer is not valid on prior purchases. We reserve the right to change or end this offer at any time. Other restrictions may apply. Void where prohibited.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

There may be occasional, accidental errors found on our website. We reserve the right to make corrections in the event of a misprint or change.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

A fail-proof gift, anytime.

Delivered by email, STAT.

Scrubs.com's E-Gift Card is the perfect gift for the on-the-go medical professional. Give them the flexibility of choosing their favorite scrubs, white coat, scrub hat, stethoscope, medical devices or accessories. Best. Gift. Ever.

Simply follow these 3 steps:

Step 1: Add to Cart

Step 2: CLICK to complete Scrubs.com's e-Gift Card form.

Step 3: Complete the form and add to cart

E-Gift Cards are delivered by email within 24 hours and redeemable at checkout. Our gift cards have no additional processing fees.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

To find the product(s) you're looking for, you may:

(1) use the navigation menus on the top, left & bottom of our website

(2) type a keyword into the SEARCH box.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website.

QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow".

You may also type a keyword into the SEARCH box to quickly find a specific product.

If you have any trouble locating a product, please contact us at SHOPPING@SCRUBS.COM

After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Pricing and billing

Yes, if you are located in the same state as our warehouse.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

You should expect to receive your refund in the original payment method, within 15 business days, after it arrives at our facility. This time period includes the time it takes us to process your return once we receive it (3 to 5 days), and the time your bank processes our refund request (5 to 10 business days).

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Your credit card will be charged within 24 hours prior to shipment of your item(s).

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Shipping and carriers

The following shipping options are available:

Domestic - U.S. Territories

USPS First Class
USPS Priority Flat Rate
USPS Priority
USPS Express

UPS
UPS Next Day Air Saver
UPS Next Day Air
UPS 2nd Day Air
UPS 3 Day Select

International

USPS Priority Mail International Flat Rate
USPS Priority International
USPS Express International
USPS First Class International

Orders need to be submitted by 2:30pm Pacific Time to qualify for expedited shipping.
USPS Express
UPS Next Day Air Saver
UPS Next Day Air
UPS 2nd Day Air
UPS 3 Day Select

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Customized Orders
Includes: Embroidered, Hemmed, Engraved or Altered Items

These items are usually shipped within 5-7 business days. Please contact us at SHOPPING@SCRUBS.COM for shipping time frames on customized items shipped internationally.

Special Orders
Certain restricted items cannot be shipped to international addresses. International customers will be notified of these items via email.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Some items too big to ship to a P.O. box must be shipped to a street address.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Some items cannot be shipped to these destinations or shipping method choices may be limited. Shipping to APO, FPO, or DPO Addresses Standard Shipping

Deliveries may take longer--up to 21 days for APO, FPO, or DPO addresses.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

We're constantly looking for ways to further reduce our environmental impact.

Online shopping is inherently more environmentally friendly than traditional retailing. The efficiencies of online shopping result in a greener shopping experience compared to traditional retailing.

Environmentally Friendly Packaging

Most Scrubs.com orders are shipped in corrugated containers; which on average contain 43% recovered fiber content. Once used, these containers are 100% recyclable for use in the manufacture of other paper products. We strive to recycle our shipping boxes.

Thank you for your participation. Together we can make a difference!

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

International shipping

Shipping is available to most international countries.

During checkout, we will ask for your shipping address details, including country. Scrubs.com ships to all countries listed on the drop down menu. If your country is not displayed then we are unable to ship to there at this time.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

If you have a need to consider returns and exchanges, you likely ordered a product from us. Which means we owe you a Thank You! Nothing brightens our day than a group of happy SCRUBS.com customers, and as such we promise to do our very best to deliver amazing products and customer experience.

That said, here are some things you might want to know.

Email us to receive the Return and Exchange Form: EXCHANGE-RETURN@SCRUBS.COM

Should you wish to return or exchange item(s) in your order, confirm it qualifies:
- Within the first 30 days after your receipt
- New with original tags attached
- No visible signs of wear or use, stains, pet hairs or perfumes

The following item(s) do not qualify for a return or exchange:
- Clearance items that are noted Final Sale
- Embroidered items
- Engraved items

Mail the merchandise back to SCRUBS.com
- Simply pack the item(s) and include the completed Return and Exchange Form. Include your name and order number to ensure expedited processing.
- Mail your return package. We recommend that you retain the return tracking number for your records.

You should expect to receive your refund in the original payment method, within 15 business days, after it arrives at our facility. This time period includes the time it takes us to process your return once we receive it (3 to 5 days), and the time your bank processes our refund request (5 to 10 business days).

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

Guarantees

We're constantly looking for ways to further reduce our environmental impact.

Online shopping is inherently more environmentally friendly than traditional retailing. The efficiencies of online shopping result in a greener shopping experience compared to traditional retailing.

Environmentally Friendly Packaging

Most Scrubs.com orders are shipped in corrugated containers; which on average contain 43% recovered fiber content. Once used, these containers are 100% recyclable for use in the manufacture of other paper products. We strive to recycle our shipping boxes.

Thank you for your participation. Together we can make a difference!

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

At SCRUBS.com we take pride behind the quality workmanship of our private label brand, Green Scrubs. We guarantee that Green Scrubs products are designed and manufactured exclusively in San Francisco, California USA and are of the highest quality.

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Exchanges and returns

What is SCRUBS.com Return and Exchange Policy? 
If you have a need to consider returns and exchanges, you likely ordered a product from us. Which means we owe you a Thank You! Nothing brightens our day than a group of happy SCRUBS.com customers, and as such we promise to do our very best to deliver amazing products and customer experience.

That said, here are some things you might want to know...


Email us to receive the Return and Exchange Form:
EXCHANGE-RETURN@SCRUBS.COM

Should you wish to return or exchange item(s) in your order, confirm it qualifies:
- Within the first 30 days after your receipt
- New with original tags attached
- No visible signs of wear or use, stains, pet hairs or perfumes


The following item(s) do not qualify for a return or exchange:
- Clearance items that are noted Final Sale
- Embroidered items
- Engraved items


Mail the merchandise back to SCRUBS.com
- Simply pack the item(s) and include the completed Return and Exchange Form. Include your name and order number to ensure expedited processing.

- Mail your return package. We recommend that you retain the return tracking number for your records.


You should expect to receive your refund in the original payment method, within 15 business days, after it arrives at our facility. This time period includes the time it takes us to process your return once we receive it (3 to 5 days), and the time your bank processes our refund request (5 to 10 business days).


Should you have any questions, please contact us at SHOPPING@SCRUBS.COM